Job Title: Waiter

Reports To: Camp/Lodge Manager

Company: Un Lodge En Afrique (Chem Chem Philanthropy and Safari)

Camp:CCL/LCC/FCC

Location: Manyara,vilima vitatu, Babati.

Key Responsibilities;

Fully aware of the Room Service and other outlets menu, answers questions on menu selections, communicates with the kitchen regarding menu questions and product availability.
Keeps concerned departments informed about the guest allergies and food preferences.
Follow all the guest needs until they are completed to the total guest satisfaction.
Checks in with guests to ensure satisfaction with each food course and/or beverages.
Serves the guests in a calm, discrete and courteous manner, respecting timing standards.
Picks-up trays and clean tables as needed to ensure a clean dining area.
Maintain cleanliness of work areas, glass, etc., throughout the day.
Performs all his/her duties with the sense of priority and dedication.
Hosts and welcomes all guests in a gracious and polite manner, and to have the ability to hold a conversation with the guest in a natural and spontaneous manner.
Takes notes of all the information, updates and instruction and gives proper handover before signing off from the shift.
Understands and strictly adheres to the Rules & Regulations of the Company and the Lodge’s policy on Fire, Hygiene, Health and Safety.
Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
Have a thorough understanding of all spirits,wine and specialty foods in stock.
Assess and restock all beverages collections as necessary .
Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests.
Required Experience.

Bachelor degree/Diploma in Food and beverages/Hotel management from the recognized university/college
Working experience of not less than 3- 4 years as a butler/waiter in the hotel industry/ in a well recognised hotel or lodge.
Protocol Communicate fluently in English
Must work accurately under pressure
Team player with a positive attitude and enthusiasm and teamwork
Excellent interpersonal, communication and negotiation skills to work effectively in a multicultural environment.
Good computer skills, especially in word, excel, email and internet