Transport Operations Officer Job Vacancy

We are a reputable Tour Operating Company seeking an experienced and hardworking Transport Operations Officer to oversee Transport Operations at our Offices in Arusha.

Job Location: Arusha

Duties and Responsibilities 

Daily Duties

• Supervising safari bookings and charting and confirming all assignments.
• Handling all day-to-day operations including Charting the vehicle for the Safari and briefing drivers.
• Supervising the work performance of Driver guides, Mountain Guides, Safari chefs, etc.
• Being familiar with tour routes facilitates effective communication between Tour Guides and the company’s office.
• Preparing the sales team for pre-safari briefings of the trip.
• Preparing guides for the safari including selecting the guides according to the client’s needs.
• Cross-checking the itineraries from the sales team whether its properly prepared.
• Checking weekly/Monthly reports of the vehicles, including checking the quality of the cars and ensuring that all transport fleet vehicles are utilized properly, ensuring that vehicles are properly maintained and serviced.
• Communicating and finalizing the Trip expenses well in advance.
• Identifying & resolving operational issues and potential problems including conducting regular performance reviews of drivers and other transportation staff.
• Managing the hiring, training, and supervision of drivers and other transportation staff, ensuring compliance with safety regulations and company policies
• Ensuring that transportation-related data is accurate and up to date.
• Developing and implementing transportation-related breakdown recovery plans

General Requirements:

• Minimum 3-5 year’s experience in the hospitality industry.
• Previous experience working with the NCAA, TANAPA, and WMA permit system will be highly valued.
• Experience working in the Hospitality industry is preferable.
• Experience with safari routes and Tanapa gates will be highly valued.
• Excellent problem-solving skills.
• Good Communication Skills i.e., English speaking.
• Leadership skills, guest-oriented, strong interpersonal skills
• Team orientation skills
• Flexibility, dedication, and reliability
• Good manners and a positive attitude
• A hospitable and service-oriented attitude

Package includes:

• Attractive salary package
• Health- insurance for the candidate with immediate family
• Lunch and Transportation