Our Trackers are important to our business because they ensure our trucks arrive at their destinations safely. A Tracker’s job is to monitor the location of a truck using the GPS system. A Tracker keeps track of truck fleets, and ensures that the vehicles are being used accordingly; they are also vital in recovering trucks in the event of a truck being stolen.  Do you have what it takes to be a Tracker?

1. Essential Skills:

• Clear communication skills ensuring clear and candid information.
• Computer Literacy to effectively operate and manipulate online management systems.
• Faultless administration skills ensuring accurate and efficient procedures.
• Problem solving skills to ensure obstacle to progress are overcome.

2. Qualifications:

• A minimum of Certificate or Diploma in any relevant discipline and/or equivalent vocational. experience in Transport / Logistics service support.
• Fluent English and Kiswahili.
• IT Literacy.

3. Overall Purpose

• To work as part of a team in the tracking call centre and function as a vehicle tracking operator.

4. Accountabilities & Responsibility Areas

• Responsible for monitoring and recording truck location and status.
• Communicate any issue that prevents the efficient transit of Alistair Group Cargo to operations & support staff.