Territory Manager
Sales

DAR ES SALAAM-HAILE SELASSIE RD(TZA)

Tanzania

Job Description

Under the authority of the Network Operation Manager, he is responsible for a profit center that he pilots with the support of functional and operational units (customer service, maintenance, SFS, accounting, etc.). He/she is the main person responsible for the service stations he handles.

He spells out, coordinates, develops and supervises the policies of the Network Department with respect to:
SFS: shop, washing, maintenance bay, food, programming and promotional operations
Reception / Service / Quality: Top service,
Hygiene / Safety / Environment / Safety of property and of persons
Maintenance: in interface with the maintenance unit, he makes sure that the operator observes the contract terms.
He/she studies, proposes and negotiates the economic aspects of the contracts within the framework of their installation, of their renewal or of annual renegotiation (working capital required, operating account forecast).
He/she controls and wards off the financial risks by making a monthly check on the manager’s financial health (financial situation) and analyzes the economic and commercial performance levels (actual operating account).
He/she proposes and implements the action plans required for optimizing results.
He/she proposes and implements the continuing training plan for all station staff. He prepares and proposes a promotion policy for Young Dealers.
He/she implements a competition and sectorial watch; identifies and characterizes possible prospects, analyzes the competition.

Context and environment

Complexity of the business relationship vis-à-vis managing tenants (CODO) holding independent trade status.
Highly competitive environment (increasing activity of independents, parallel market).
Demanding when it comes to financial aspects (major stakes).
Increased attention to environmental problems / sustainable development.
Works 80% in the field / frequent night time visits.

Candidate profile

Bac+3/4 level (secondary school graduation + a further 3 or 4 years of education)
Autonomy, organization (ability to hierarchize events), strict approach, feeling for business and for customer service.
Analytic mind, reactivity, availability.
Ability to listen and communicate, managerial potential.
Field man / woman.