CRS JOB VACANCY   

About CRS

Catholic Relief Services is the official humanitarian agency of the Catholic community in the United States. CRS carries out the commitment to assist the poor and vulnerable overseas whereby it works to save, protect, and transform the lives in need in more than 100 countries without regard to the race, religion, or nationality. Our Catholic identity is at the heart of our mission and operations. CRS’ relief and development work is accomplished through programs of agriculture, health, nutrition, emergency response, education, microfinance, peace building and WASH programming in Tanzania since 1962.

Job Summary

The Senior Project Officer, Communications and Learning (SPO C&L) for the Tanzania Country Program (CP) will work closely with the Country Manager; Head of Programming; and Monitoring, Evaluation, Accountability and Learning (MEAL) Manager to develop and execute an effective and comprehensive communications strategy to raise the country program’s profile with target audiences, including donors, partners, local media, national and local government, the Catholic Church, and others. S(he) will proactively engage the CRS Tanzania Senior Leadership Team and Regional and HQ Communications staff and to ensure strategic alignment of communications, consistent messaging, and a strong brand identity. The SPO C&L creates content and uses effective communications channels to help position CRS Tanzania for funding and influence, and this includes ensuring the internal documentation and external dissemination of organizational learning.

Roles and Key Responsibilities

• Write, design and manage the production of creative and compelling communication and marketing materials (stories, photos, videos, fact sheets, brochures, infographics, and other multimedia assets) for various audiences, including public and private donors, local and national governments, local Church, partners, media and others as needed. Coordinate freelancers in the production of above marketing materials as needed.
• Support the Country Manager, Head of Programming, and the Regional Communications Officer to finalize and implement a robust communications strategy that supports country program business goals and aligns with regional and agency strategy.
• Support the procurement processes for licenses, equipment and applications needed to implement the CPs communications strategy.
• Use and tailor agency messages tailored for each audience and identify and utilize effective distribution channels to disseminate communications materials to key audiences.
• Create social media channels and create content platforms such Facebook, LinkedIn, Instagram, and Twitter; maintain and update CRS Tanzania webpage.
• Develop and maintain relationships with local media and help identify opportunities to reach key audiences, and coach country program staff in effective local media representation.
• Support the design, development, and implementation of learning and development programs among personnel, partners and projects participants, including other actors related to the CP. This includes working with other departments to identify training needs, coordinating workshops, webinars, and other learning opportunities, and measuring the effectiveness of training initiatives.
• Provide marketing and communications support for events, including event planning, communications materials production, talking points, photos, liaising with media, etc., and convene local media whenever a CRS event takes place.
• Support the creation of processes, manuals and trainings for CP staff and partners on issues related to communications, marketing, and media created for the development of the CP.
• Utilize data and analytics to measure the impact and success of communication and learning initiatives. This involves tracking key performance indicators (KPIs) and using insights to continuously improve strategies and tactics.
• Ensure smooth and effective communication within the organization. This includes disseminating important information, updates, and announcements to employees, as well as promoting a positive and engaging internal communication culture.

Basic Qualifications

• Minimum bachelor’s degree in communications, journalism, public policy, or related studies; experience in INGOs or UN preferred.
• Minimum two years marketing and communication experience, ideally for an NGO or another organization in development and relief programming.
• Excellent English and Swahili oral and written communication skills is required.
• Ability and desire to work well with diverse employees and external stakeholders in a cooperative and friendly manner. Must demonstrate the ability to influence without direct authority.
• Must possess ability to advance multiple priorities in a fast-paced environment.
• Demonstrated track record of successfully disseminating information to a variety of target audiences.
• Highly proficiency in Microsoft Office applications and desktop publishing skills is required.

Preferred Qualifications

• Demonstrated photography and graphic design skills (e.g. experience in Adobe Creative Suite, especially InDesign) strong desired.
• Experience in event planning of diverse scales and audiences preferred.
• Established relationships with media outlets and journalist preferred.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.

• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Travel: Must be willing and able to travel up to 40%.

Supervisory Responsibilities

None

Key Working Relationships:

Internal

• Country Manager, Head of Programming, MEAL Manager, CP senior leadership team, programs and operations staff
• East Africa Regional Communications Officer
• HQ Marketing & Communications team

External

• Communications and event planning related vendors
• Local and international media outlets

What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.