Responsibilities
- Be a thought partner and advisor to Regional and Country leadership teams and HR staff on all aspects of people management practices and policy issues
- In collaboration with the Global HR Team, create and implement end-to-end talent management practices that will drive positive results in support of IPA’s mission.
- Build trust and confidence with people across the organization and throughout all levels to foster a high-performing, collaborative, innovative, and inclusive organizational culture.
- Support the assigned business unit to create and maintain effective HR programs, including up-to-date talent acquisition, talent management, performance management, compensation, total rewards, learning and development, and culture building.
- Provide first-class customer service on HR management’s different aspects, including talent acquisition, new employee orientation, training & development, compensation and benefits administration, performance management, and employee relations.
- Standardize all aspects of CO HR programs in compliance with applicable policies, regulations, and labor laws.
- Ensure that Countries have up-to-date employee handbooks that follow the country’s labor laws and are aligned with IPA’s global HR policies and procedures
- Strategically work with CO and Regional leadership in managing employee relations issues by and where necessary, conduct thorough, and objective investigations, and providing HR best practices
- Establish strong relationships within country HR teams, leadership teams, and other support departments to meet the IPA business needs.
- Work with the Global HR team on the development of training of local HR staff and senior leadership in effective people management practices resulting in an engaged workforce.
- Continuously evaluate existing work processes and make recommendations for process improvements as needed to serve internal and external clients better.
- Apply understanding of IPA’s policies, standard operating procedures, and HR practices to creatively find solutions, make decisions/recommendations that mitigate legal risk and reputational damage in the country, and fully support IPA’s strategic objectives.
- Work with the global HR team in identifying and analyzing trends resulting from the internal audits and report findings to the global HR director and applicable stakeholders.
- Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations.
- Support the recruitment and deployment, and orientation of Expat and TCN employees
- Demonstrate IPA’s core values in action and champion a culture of respect, diversity, equity, and inclusion
- Perform other relevant duties and responsibilities as assigned.
Qualifications
- Bachelor’s degree in Human Resource Management, Business Administration, or relevant field
- Minimum 5 years of progressive human resources management experience with at least two years of international experience preferred
- HR Professional HR certification desired
- Proven working knowledge and experience in all functional HR areas with emphasis on employee relations and staff development
- Basic knowledge of US government and international donor regulations and standards
- Proven capability to communicate clearly and concisely, both written and verbal, with people at all levels in a multicultural and multidisciplinary environment
- Demonstrated values of continuous improvement in a cooperative atmosphere committed to staff development
- Able to work well in a fast-paced environment and manage competing priorities
- Able to build trusting relationships and collaboration with team members across the organization and influence positive outcomes
- Excellent internal consulting skills and coaching and mentoring others
- Demonstrated ability to interpret and apply international labor codes and create and develop sound HR program
- Experience living or working in developing countries preferred
- Willingness to travel to IPA’s program country offices as required
- Strong knowledge of MS Office applications
- Ability to work both independently and as part of a team and demonstrate integrity, independent thinking, sound judgment, and respect for others
- Language proficiency in French or Spanish is preferred