JOB DESCRIPTION

Job Title: Sales Representative

Department: Sales & Marketing

Reports To: Depot Manager

Duty Station: Mwanza, Dar es Salaam, Mbeya, Mtwara, Moshi, Arusha, Tanga, Zanzibar, Dodoma

JOB SUMMARY

The job holder will be responsible for promoting and selling products or services to customers, engaging with potential clients, building relationships, and identifying their needs to offer suitable solutions. Sales Representative will also negotiate contracts, handle customer inquiries, and meet sales targets. They will collaborate with marketing teams to develop strategies and participate in sales meetings and events. Strong communication, persuasion, and customer service skills are essential for success in this role.

DUTIES AND RESPONSIBILITIES

Workflow

• Serve customers by selling products and meeting customer needs
• Service existing accounts, obtain orders, and establish new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors
• Focus on sales efforts by studying existing and potential volumes of dealers
• Submit orders by referring to price lists and product literature
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
• Recommend changes in products, services, and policies by evaluating results and competitive developments
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Provide historical records by maintaining records on area and customer sales
• Meeting targets – Daily/Monthly/Yearly target agreed
• Cooperate with the marketing department to develop various promotional activities
• Manage and develop market share of your territory

QUALIFICATIONS AND EXPERIENCE

• Bachelor in Sales & Marketing or any relevant discipline
• At least 3 years experience in Sales and Marketing
• Manufacturing industry experience would be an advantage
• Proficiency in Microsoft Office Suite (Word, Access, Excel, PowerPoint)
• Valid driver’s license and a clean driving record.

COMPETENCIES

• Great analytical and problem-solving skills
• Superb negotiation, collaboration, and communication abilities
• Exceptional organizational and time management skills
• A person of high integrity who will model the organizational core values
• A strong commitment to the aims, objectives, and values of the organization
• Excellent communication and presentation skills – verbal and written
• Excellent interpersonal/relational skills
• Demonstrated ability to work independently and as a team
• Professional attitude
• Problem-solving skills
• Excellent organizational, time-management, and multitasking abilities
• High degree of flexibility.