JOB VACANCY FOR SALES CONSULTANT

We are looking for a Sales Expert fluent in English with a strong combination of Leadership, Decision-making, great customer service skills an eye for detail, and broad knowledge about the Tanzania destinations in Zanzibar, Northern, Western, and Southern Circuits.

Job Location: Arusha

Responsibilities:

• Prepare itineraries and quotes for the client, and deal with all inquiries from the beginning until booking confirmation.
• Communicate with clients via email and phone in a friendly and courteous manner and give accurate and consistent information.
• Responding and handling agent inquiries by e-mail and phone, converting inquiries from clients, both on the phone and by e-mail into actual sales estimations.
• Ensuring daily updating of all the relevant information i.e., Client’s safari package, allergies, picking time, and landing off at the airport also dealing with last-minute changes.
• Taking care of reservations/cancellations/amendments and preparing your files for the Operations Department, with all correct invoices and client details
• Keeping management informed by daily updates and information about confirmed client bookings.
• Working seamlessly with the reservations, finance, operations, safaris, and sales/marketing teams to ensure the continued growth and success of the respective divisions.
• Good knowledge of sustainability and its practices.
• Other duties as outlined by the Management.

 Qualification:

• Experience in Tourism Industry or Sales Management
• Focus on great Customer Experience
• Passionate about creating Tanzania Experiences for Clients

Experience:

• Minimum 3 years of experience as a sales expert or Tour Consultant in the Tourism Industry
• Good written and verbal communication skills in Italian
• Good knowledge about Wildlife, Tanzania, and its national parks.
• Good knowledge of accommodation found in and outside the parks and their specifications.

Package includes:

o        Attractive salary package. o     Health insurance for the candidate with immediate family. o   Lunch and Transportation