About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join us deep in the heart of the world’s most celebrated wildlife reserves, where the Big Five – the lion, the leopard, the buffalo, the elephant and the rhinoceros – run free on the endless, untamed landscape. Perched on a series of elevated platforms and walkways, our Lodge sits next to an animal watering hole, where you can watch a family of elephants stop for their morning drink. Nestled in the heart of Central Serengeti amid wide-open plains, our Lodge is just a 45-minute drive from the Seronera Airstrip, accessible by connecting flights from three main airports within Tanzania. This beautiful lodge opened under the Four Seasons Hotels and Resorts family in December 2012, and has 77 rooms including 12 suites and 5 villas, 3 stunning Food and Beverage venues, our unique Discovery Centre offering an interactive experience where you can learn about the wildlife, history and people of the Serengeti, Kijana Kids Club, a spa with 6 free-standing treatment pavilions offering bespoke rituals and treatments that celebrate Africa’s magic and mystique, fitness center and a dedicated team bringing your magical wildlife safaris experiences to life.

Four Seasons Serengeti is currently seeking a highly competent and motivated individual to join our team as the Revenue Analyst. This is a key position responsible for overseeing all revenue analysis t our luxury safari lodge. The position is based at the Arusha Logistic Office.

This role focuses on maximizing occupancy and revenue by managing room rates and availability, coordinating with sales and marketing, and implementing revenue management strategies. It involves operating Property Management Systems, analyzing key reports, and developing rate strategies. The role also requires maintaining strong employee relationships, upholding professionalism, and participating in meetings. Compliance with Four Seasons standards and readiness to respond to emergencies are essential.

• The key responsibilities and expectations for a Revenue Management professional in a hospitality setting, specifically within a Four Seasons property. The role involves maximizing occupancy and revenue by managing room rates and availability according to established guidelines. This includes coordinating with the Director of Sales and Marketing, managing group inventory, and implementing revenue management policies.
• The individual must operate and manage Property Management Systems (PMS) and Delphi Marketing Management Systems, while also producing and analyzing various reports to inform decision-making. These reports include forecasts, market segment analysis, booking patterns, and more, which are used to recommend and implement strategies to optimize revenue.
• In addition, the role requires the management of rate strategies, incentive plans, and front desk programs to enhance revenue. Maintaining strong relationships with employees, upholding professionalism and integrity, and participating in various meetings and conferences are also essential. The individual must be prepared to respond to emergencies according to the crisis management plan and comply with Four Seasons’ standards and work rules.

Experience:

• One to Three years’ experience as a Revenue Manager or Analyst in a luxury property.

Skills and Abilities: 

• Comprehensive computer and analytical skills
• Superior guest service and salesmanship skills
• Revenue/Yield Management skills and experience