Park Hyatt Zanzibar

TZ – Zanzibar

FRONT OFFICE

Hourly/Entry Level Employee

Full-time

Req ID: ZAN000229

Local

Summary

  1. Communication: Reservationists need excellent communication skills to interact with customers, employers, and coworkers effectively1.
  2. Organization: Manage multiple reservations and customer information, ensuring accuracy and efficiency.
  3. Computer Skills: Proficiency in reservation systems and other relevant software.
  4. Customer Service: Providing friendly and helpful assistance to customers.
  5. Multitasking: Handling inquiries, managing bookings, and resolving issues simultaneously.

Qualifications

  • At Minimum a diploma in Hospitality or Tourism management.
  • Minimum 2 years work experience in hotel operations.
  • Good customer service, communications and interpersonal skills are a must.
  • Computer skills in MS Office, email, Fidelio/Opera/RESERVE will be an asset.