Job title: Crowd Control Project Assistant-GFD

Employment category: E, L1

Reporting to: Team Leader- GFD

Technical line manager: GFD Project Manager

Direct reports: N/A

Unit/department: GFD

Location: Nduta/ Mtendeli

Authorization level: N/A

Overall purpose of the role: (1-2 sentences)

The Crowd Control Project Assistant -GFD is responsible for maintaining a direct line management of crowd control Incentive workers as well as part of the Food Management Committees (FMC) in Nduta / Mtendeli Camps, providing overall management and coordination at assigned Food Distribution Point (FDP) in addition to completing timely weekly reports.

Responsibilities: (in bullet points)

Ensure all activities are implemented in line with established food management protocol.
Complete weekly crowd control reports, submitting to Team Leader-GFD on a daily basis.
Provide crowd control management training to crowd control incentives, FMC Members and other stakeholders, as directed.
Help with crowd control and ensure people waiting in line for verification are doing so in an organized manner.
Submit the numbers and names of all no shows to the GFD–Team Leader after every GFD in order to track those that continually do not show up
Assist the Help Desk Assistant with directing beneficiaries with concerns to the complaints desk.
Any other duties as assigned by the GFD-Team Leader.

Experience and technical competencies

(include years of experience)

Able to maintain cordial relations with other stakeholders like WFP, UNHCR, Plan international HelpAge international, MHA, zone leaders, food management committees, beneficiaries and other relevant stakeholders/partners.
Ensure efficient coordination with stakeholders relevant to the implementation of GFD project, including other humanitarian and development actors in the area.
Experienced in maintaining safety and security at the FDPs.
Experienced in the general food distribution and for a minimum of 2 years.

Education: (include certificates, licenses etc.)

Bachelor’s degree in social sciences or related to the field

Core
competencies Basic Advanced Expert
Striving for excellence ☐ ☒ ☐
Collaborating ☐ ☒ ☐
Taking the lead ☐ ☒ ☐
Communicating ☐ ☒ ☐
Demonstrating integrity ☐ ☒ ☐

Find the definition of DRC’s Core competencies here

Languages: (indicate fluency level)

English
Kiswahili
Kirundi

French

Key stakeholders: (internal and external)

POCs
MHA
UNHCR
WFP
Help Age International

Plan International
Police

Last updated: (date and name)

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The Job description may not exceed two pages

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

Professionalism, impact & expertise
Humanitarian approach & the work we do
Purpose, meaningfulness & own contribution
Culture, values & strong leadership
Fair compensation & continuous development

Deadline: 12 May, 2020

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