Summary:

Headquartered in Dar Es Salaam, Tanzania, DUTENI is a vibrant growing Company providing premier solutions to our corporate clients and unique experiences to our tourism clients. Due to our fast growth, we are looking to bring on 2 qualified energetic, creative, trustworthy, customer-centric, passionate, recent Tanzanian graduates for a short driving/city guiding internship. This internship will afford the selected individuals an opportunity to learn the Duteni way with potential for a long term commitment based on performance evaluation. ONLY RECENT NIT, VETA OR SIMILAR NATIONALLY RECOGNIZED DRIVING SCHOOL INSTITUTIONS GRADUATES (NOT MORE THAN 3 YEARS FROM GRADUATION) WHO ARE LOOKING FOR A DEMANDING INTERNSHIP OPPORTUNITY TO EXPAND THEIR PROFESSIONAL KNOWLEDGE SHOULD APPLY.

Job Title: Private Driver/City Tour Guide Intern

Start Date: As soon as possible

Compensation: Minimal stipend

Location: Dar Es Salaam

Duties and Responsibilities:

As a private driver/city tour guide intern, your responsibilities will include but not limited to:
Take initiatives, be coachable and possess an insatiable desire to learn
Assist in professionally and safely driving clients around in a clean well-maintained company provided vehicle in consistency with company policies, practices, and procedures
Greet clients and respond to inquiries in a professional and courteous manner
Always ensure the safety of clients and offer them the highest level of customer service
Open to accepting constructive feedback without taking it personally and continuously embrace learning opportunities
Be extremely punctual by arriving at the client’s location on time
Comply with traffic laws, placing the client’s safety above all else
Maybe tasked with providing passengers with assistance entering and exiting the vehicle and help them with any luggage
Carefully lift, load/unload, and carry luggage (up to 25kgs) and other belongings of the passenger(s)
Regulate vehicles lighting, and ventilating systems for the client’s comfort
Vacuum and clean interiors and wash and polish exteriors of your assigned vehicle
Must be able to work a varied schedule, including evenings, weekends, and holiday shifts
Carry out regular checks on the vehicle before and after each day’s run
Keep track of vehicle insurances, registration etc renewals
Complete driver’s log, to include name, destination(s), kilometers, and time on daily basis
Ensure proper maintenance and refuel vehicle as needed
May be asked to help plan itineraries and accompany client(s) for extended periods of time
Positive and professional attitude, staying nicely groomed, must wear standard uniforms, maintain a clean and polished professional appearance
Actively look for ways to improve customer’s experience
Performing other duties as directed, developed, or assigned by the management from time to time

Minimum Requirements

Mastery of written and spoken English language is a MUST
At least 3-month of professional driving experience with clean driving record
MUST have current class C1, C2, C3 Tanzania driving license
Ability to drive manual/stick shift vehicle is an added advantage
Familiarity with electronic devices such as smartphones and tablets
Consistent punctuality with dependable attendance patterns is a must
Excellent time management skills, strong communication skills and ability to understand and follow verbal and written instructions
Knowledge of driving routes and good sense of direction of all key destinations especially in Dar Es Salaam
Open to walking and standing intermittently for extended durations during the entire working period
The job will also require the ability to sit for extended periods of time while operating a motor vehicle
Ability to read and interpret documents such as procedure manuals, work instructions etc.
Have sound state of mind and calm nature in a fast-paced high-pressured environment
Able to complete routine reports and correspondence such as trip sheets or inspection forms
Team player with very strong work ethics

As this position is key to providing Duteni customers with an excellent service experience, the driver intern must demonstrate with both verbal and non-verbal actions; a) Friendliness, b) Willingness to service, c) Gratitude for using the Duteni’s services for their transportation needs and d) High degree of professionalism. This is an opportunity for you to gain world class invaluable job experience.

Education: You MUST have at least a certificate/diploma/VIP training or above from a college/recognized professional driving training institution.