3. Compile and analyse descriptive statistics, using I-GATOR to capture costs and prepare travel loan paperwork as specified in SOPs and in accordance with host government’s procedures.

4. Create movement data files, by ABN, for all individuals in accordance with SOPs and for IOM accountability.

5. In accordance with local practices and RMM guidelines and standards, and in close coordination with supervisors, identify and assign escorts to accompany vulnerable individuals.

6. In coordination with Operations Associate, Movements & Data Processing, process exit permission paperwork and ICRC Travel Documents in accordance with established standards and the local guidelines.

7. Conduct identity and document verification prior to the distribution of travel documentation to refugees, immigrants, and migrants.

8. Conduct pre-departure counselling on pre-embarkation procedures and special needs during travel (such as meals, medication, wheelchairs, and medical conditions) as needed. Identify beneficiary vulnerabilities and coordinate appropriate action to ensure they are addressed.

9. Provide regular feedback on work being accomplished to the Operations Associate, Movements & Data Processing and keep supervisors immediately informed of any issues that arise.

10. Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR, and Amadeus), as well as the ability to remain professional, impartial, and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA.)

11. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert Operations Associate, Movements & Data Processing, or management of any non- compliance to SOPs or codes of conduct by IOM staff members or partners.

12. Perform such other duties as may be assigned.

· Completed secondary [high school] education required with five years of relevant working experience in social science or business administration or related field.

· Bachelor’s degree social science or business administration with three years of working experience.

· At least 5 years’ experience in an airline or busy travel agency carrying out similar tasks.

· Proficiency in AMADEUS or other airlines Computer reservations system

· Previous experience in experience with NGO ‘s or international organizations is an added advantage.

· Overall knowledge of USRAP , Australian , Canadian and European IOM resettlement procedures is a critical advantage.

· Prior Movement Operations or transportation experience is a strong advantage.

(specify the required knowledge)

Values

· Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

· Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

· Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day- to-day challenges.