Job Description                                                                                                                                       

Monitoring, Evaluation, Accountability and Learning Coordinator (MEAL)                               Medical Teams International

Medical Teams International Calling: 

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates’ eligibility thorough background checks, police clearance, and professional reference check processes.                              

 JOB SUMMARY                                                                                                                                            Monitoring, Evaluation, Accountability and Learning (MEAL) are essential in the design and implementation of Medical Teams International’s programs.  The primary role of the MEAL Coordinator is to work directly with Field Operations technical and program staff to ensure implementation of high-quality MEAL at the field level. The position provides technical analysis, design and support in the area of Monitoring, Evaluation, Accountability and Learning in line with Medical Teams program standards, donor guidelines, and humanitarian sector best practice to deliver high-quality health programming.  Working closely with headquarters technical advisors and experts, the MEAL Coordinator develops effective MEAL systems and data collection tools; collects data using qualitative and quantitative methods; and conducts data entry and analysis.

 JOB RESPONSIBILITIES                                                                                                                                                                                                                           

ESSENTIAL DUTIES:

Supervision:

• Supervise country office Registration Specialists
• Work with country office leadership to determine staffing levels/roles needed to support country office MEAL activities and participate in recruitment to fill those positions

M&E:

• Develop country office M&E processes, methodologies and tools for planning, monitoring, evaluation, accountability and learning in line with Medical Teams policies and standards
• Monitor implementation of systems, processes and tools ensuring quality and consistency in M&E collection and reporting
• Produce a comprehensive M&E plan for the program and conduct regular monitoring of progress toward that plan
• Provide technical expertise in household survey sampling design, questionnaire development, enumerator training and implementation, including programming needed for electronic data collection
• Contribute to the development of project proposals and reports, including assessments, log frames, M&E plans, baseline and endline survey reports.
• Monitor, analyze and summarize data collected from surveys and project activities
• Conduct data quality assessments & data audits to ensure that the collected data is accurate and maintains the integrity of the project
• Conduct beneficiary interviews, focus group discussions, and quality improvement verification visits to the project sites as required by the program
• Compile project monitoring data into internal and external reports reflecting activity indicators to guide management decision making, provide accountability to beneficiaries and stakeholders, share learning and demonstrate impact

Accountability:

• Contribute to the establishment of an effective complaints, accountability and response mechanism to enhance feedback, trust and confidence with beneficiaries
• Ensure accountability is integrated into country strategies, program design, monitoring and evaluations, recruitment, staff onboarding, trainings and performance management, partnership agreements, and highlighted in reporting.
• Ensure data storage and systems for sharing are set up to protect confidentiality of personally identifying beneficiary data and adhere to generally accepted principles for data protection.
• Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.

Learning:

• Develop systematic approaches that support documenting how change is happening within programs and making knowledge accessible and usable at local, country office and global level to inform programming
• Support and organize collection of success stories, case studies and photos of activities for knowledge management
• Maintain a filing system for all MEAL activities, reports and analyses in hard and soft copies, including backups

Collaboration and Coordination:

• Collaborates with Medical Teams HQ Programs and technical team for data sharing, reporting, and quality improvement
• Coordinate with M&E counterparts in other organizations and information management working groups
• Collaborate with local Ministry of Health (MoH) for ethics approvals for all surveys

OTHER DUTIES:

• Utilize volunteers when appropriate.
• Additional duties as assigned.
• Commitment to Medical Teams International Calling Statement and Core Values.

EDUCATION, LICENSES, & CERTIFICATIONS

• Bachelor’s Degree in Public Health, Demography, Statistics, Social Sciences or related field or equivalent experience required
• Master’s Degree in related field is an added advantage.
• Certificate in monitoring and evaluation preferred

EXPERIENCE

• 3-5 years years’ experience in monitoring and evaluation systems in a humanitarian or development context required
• Proven experience in collecting quantitative and qualitative data using various survey modalities and sampling methodologies, including development of collection instruments, training of enumerators, monitoring of field collection and data quality control.
• Experience managing and providing ongoing training to staff involved with data collection and reporting.
• Experience with electronic data collection and management (Kobo preferred).
• Experience with HMIS data management and development of project monitoring systems
• Skills in IT, databases, statistical software and analysis, particularly in areas related to monitoring and evaluation.

KNOWLEDGE, SKILLS & ABILITIES

KNOWLEDGE:

• Sound theoretical knowledge and demonstrated skills of monitoring and evaluation systems including quantitative and qualitative data
• Knowledge of project cycle management
• Knowledge of CHS and SPHERE standards
• Knowledge of quantitative and qualitative survey methods
• Knowledge of evaluation methodologies
• Knowledge of mHealth and digital data collection systems
• Familiarity with grant management and institutional donor requirements related to proposals and reporting

SKILLS:

• Skilled at building and maintaining a high functioning, high performing work team
• Excellent verbal and written communication skills
• Strong proposal and report writing skills.
• Professional working proficiency in English and Swahili
• Strong computer literacy skills in word processing, spreadsheets, data collection software, data analysis software and presentations
• Well-organized, with strong problem-solving skills and outstanding attention to detail
• Strong and effective interpersonal skills in working with colleagues in a multicultural environment

ABILITIES:

• Self-directed, intrinsically motivated; proven capacity to multitask, work successfully in a team and be responsive to time-sensitive deadlines
• Ability to work collaboratively with others.
• Ability to work effectively and efficiently across teams and time zones while remote
• Ability to travel to project locations regularly
• Ability to present technical information in lay terminology

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
• Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
• Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• Seldom to occasionally positions self to stoop, kneel, crouch, or crawl.
• If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderately quiet.
• The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.

NOTE:  The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position.  Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change