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23 Jun 2023

Manager; Cyber Forensics at NMB Bank

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Job Description

Manager; Cyber Forensics (Re-advertised) (1 Position(s))

Job Location :
Head Office
Job Purpose:
The purpose of this job is to support the bank in fighting against cyber related frauds and developing a robust fraud management plan aiming at identifying cyber risks and loopholes in bank’s system, products, and service as well as operating procedures.
The role will also contribute to the implementation, maintenance, and enhancement of control framework to the entire enterprise with the view of controlling and monitoring cyber related financial crimes.
Main Responsibilities:
  • Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Unit for necessary cyber related fraud investigations deliverables.
  • Develop a good understanding of the bank’s range of products and services.
  • Develop close working relationships with business lines and other key groups (including Technology, IT Risk and other FCC teams) to aid the detection, prevention and proactive response to threats.
  • Maintain a current understanding of the financial crime compliance policies and procedures, industry best practices, criminal typology and developing trends.
  • Working as part of Investigation Team aiming at yielding expertise from digital related investigation and provide technical findings to support comprehensive investigation report.
  • Serve as an investigative subject matter expert in conducting research utilizing various sources, data and technology in developing intelligence products, briefings and recommendations for operations and senior-level decision makers
  • Being proactive in exercising cyber control and prevent cyber related risk issues.
  • Performs cyber related investigations and advice on improvement of cyber security.
  • Ensure appropriate data handling and documentation of digital evidence, in order to maintain data integrity throughout the investigation process.
  • Effectively lead the planning and execution of forensic and investigative projects, including compiling electronic data, performing analysis, and preparing recommendations.
  • Analyze, report, and monitor loopholes in bank’s system with a view of advising appropriate measures to be taken by management.
  • Making follow up on matters relating to system and business processes to ensure system shortfalls are timely fixed by responsible units.
  • Investigate possible security violations, develop impact analysis and recommendations to address issues.
  • Ensure the management is appropriately informed of all cyber related fraud activities and any significant concerns and provide appropriate mitigation plans.
  • Participate in performing security assessments and attestations with the new bank’s system and application before launched.
  • Fully monitor cyber related fraud incidents and perform root cause analysis to determine trends and pattern of perpetrators.
  • Participate in joint venture with internal and external stakeholders to ensure all raised cyber issues are resolved timely and act as liaison officer to Law Enforcement Agencies (such as Police, PCCB and DPP) whenever there is a need of cyber related information.
  • Actively participate in team meetings for improvements to anti-fraud operations.
  • Assist with the fraud controls implementation of new business processes and solutions.
  • Contribute to the review of fraud risk assessments, scenario analysis and new product or change initiatives.
  • Coordinate relevant fraud trainings to develop and maintain knowledge, skills, and capacity.
  • Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is a norm.
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from the team and work in collaboration with risk and control partners.
  • Drive and stimulate an environment where forward planning, prioritization and deadline management lead to efficient work practices and streamlined operational activities and processes.
Knowledge and Skills:
  • Strong understanding of tools, techniques and procedures associated with online account takeover activity, payment card fraud, merchant and point-of-sale compromises, financial malware, crypto currency, social engineering schemes and other cyber related fraud types.
  • Strong knowledge of online banking and payment products / services.
  • Good understanding and appreciation of financial crime risk management practices and applicable laws and regulations.
  • Ability to perform assigned duties with passion for details, unwavering honesty, a determination to getting the truth, uncompromising approach in attainment of facts and always with bank’s interests over possible personal gains.
  • Strong interpersonal skills, and confidence in interrogating data, processes and interviewing stakeholders.
  • Ability to conduct multi-source investigations in collecting and analyzing qualitative and quantitative data.
  • A creative approach is solving problems, attention to details, well organized and exhibit methodical approach to work.
  • A demonstrated analytical and problem-solving skills and ability to recognize non-obvious systems activity patterns.
  • Ability to work under pressure and remain objective, and ability to meet deadlines while working autonomously with minimal oversight.
  • Excellent communication (oral / written) and presentation skills for effectiveness in writing management reports and statements for likely use in court processes and presenting findings to various levels of management.
Qualifications and Experience:
  • Bachelor’s degree or its equivalent in Computer Science, Digital Forensics, Information Technology or equivalent qualifications.
  • Proficiency in Information Technology is a must.
  • Professional qualifications in financial crime compliance (e.g., CAMS / CFE) will be an added advantage.
  • Minimum 5 years’ experience in conducting financial crime related investigations, including frauds.
  • Cyber threat and /or cybersecurity experience.
  • Experience and /or knowledge of Digital Forensic tools, methodologies and protocols.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position    .NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted

Job closing date : 30-Jun-2023
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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30th June, 2023.


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