Lodge Managers And Supervisors Job Vacancy

We are looking for professional lodge Manager and Lodge supervisor to join our team.

LODGE MANAGERS

Duties and Responsibilities

1. Communicate with the reservation department on the client’s arrival and departure.
2. Greeting and briefing clients with basic information about the Lodges, managing client services during their stay there, and resolving any client complaints.

• To ensure all staff are motivated, have a high standard of work ethic, and follow the company procedures at all times.

1. Inspect clients’ rooms, public areas, and grounds for cleanliness and appearance.
2. Ensure a high level of customer service and guest satisfaction.
3. Handle guest inquiries, requests, and complaints, determined to resolve issues quickly.

• Oversee assigned duties of staff to ensure cleanliness, safety, and compliance with the set rules.
• Oversee the cleanliness and maintenance of the lodge and its grounds.

Coordinate repairs and renovations to ensure a safe and attractive environment for guests.

1. Managing the movement of staff according to company policy.
2. Inventory management of the lodge assets managing inventory levels for supplies, equipment, and amenities, ensuring sufficient stock for daily operations.
3. Oversee maintenance and cleanliness of the lodge and its grounds.

• Coordinate repairs and renovations to ensure a safe and attractive environment for guests.
• Implement cost-effective measures while maintaining quality service at the Lodge.
• Prepare and submit reports on lodge activities, occupancy, and service performance.

1. Maintain accurate records and documentation related to guest services and operations as required by the Office.

General Requirements

1. Minimum 5-8 years of experience in the hospitality industry.
2. Previous experience working in lodges will be highly valued.

• Good English speaking, leadership skills, guest-oriented, strong communication skills.

1. Flexibility, reliability, and excellent leadership skills.
2. Positive attitude, and a hospitable service-oriented attitude.
3. Age between 30-45 years old.

LODGE SUPERVISORS

Duties and Responsibilities

1. Managing guest services and activities provided by staff.
2. Inspect guest rooms, public areas, and grounds for cleanliness and appearance.

• Oversee staff assigned duties and ensure compliance with Lodges and National Parks rules.

1. To manage all the Lodge’s daily, weekly, and monthly operations.
2. Inspect client rooms, public areas, and grounds for cleanliness and appearance.
3. To maintain strong cooperation and communication with operations departments and their teams.

• Coordinating back-of-house activities at the Lodge like maintenance and asset management.
• Ensure that overall property repairs and maintenance are followed through, focusing on preventive maintenance in coordination with the Operations Department.

1. Conduct training sessions for staff to enhance their skills and knowledge.
2. Provide ongoing support and guidance to foster a positive work environment.
3. Address and resolve issues that arise during daily operations with staff

General Requirements

1. Minimum 3-5 years experience in the hospitality industry as a supervisor.
2. Leadership skills, guest-oriented, strong communication skills.

• Team orientation, faithfulness, and excellent leadership skills

1. Flexibility, commitment, dedication, and reliability