Job Description

Job Title: Knowledge Management (KM), Learning and Adaptation Specialist

Reports to: M&E Manager

Location: Dar es Salaam, Tanzania

Background:

Breakthrough ACTION Tanzania is a new, three-year (2022-2025) cooperative agreement between the United States Agency for International Development (USAID) and the Johns Hopkins Center for Communication Program (CCP). The social and behavior change (SBC) activity aims to catalyze opportunities for Tanzanians to improve their health status by transforming socio-cultural norms and supporting the adoption of healthier behaviors. The activity will provide technical assistance to the Government of Tanzania (GoT) to improve the policy and implementation framework around SBC activities, and design, implement and monitor specific SBC interventions at the sub-national level as required. Breakthrough ACTION Tanzania will promote integrated SBC approaches to support family planning/reproductive health, maternal, neonatal, and child health (including nutrition), HIV, malaria, TB, risk communication and community engagement (RCCE) and other infectious diseases as needed.

Job Summary:

The Knowledge Management (KM), Learning and Adaptation Specialist will be responsible for closely coordinating with the SBC Coordination and Capacity and the SBC Design and Implementation teams to gather and file project documentation, reports, success stories, case studies, lessons learnt, and other relevant information. They will do this in close collaboration and coordination with the MERL Manager, ensuring that they are appropriately packaged, stored and disseminated, per Breakthrough ACTION policies, plans, procedures, and guidance.

Responsibilities:

Documentation
Closely coordinate with focus area teams to gather project documentation, reports, success stories, case studies, lessons learnt, and other relevant information in close collaboration and coordination with the program officers, MERL Manager, and communication focused staff
Promote and support use of lessons learnt, best practices and proven innovations in program design, implementation, monitoring and reporting to improve implementation of work plan activities
Coordinate closely with other project teams, including partner organizations, project managers, technical officers, to ensure required technical knowledge is captured, documented, synthesized, and shared
Work closely with various stakeholders to document program successes and processes Presentation, Dissemination and Archiving
Administer Breakthrough ACTION Tanzania intranet space
Support project teams to ensure timely submission and archiving of reports
Maintain a project inventory of final project materials, reports, curriculum, and SBC products
Draft, verify and circulate, in coordination with the MERL Manager, project updates (such as Monthly/Quarterly/Annual Progress Reports)
Serve as active member in the Breakthrough ACTION KM Focal Points group by attending group meetings and participating in group discussions on the CCP intranet (HIVE)
Strategically consider opportunities for deploying KM tools, including but not limited to pause and reflect, after action reviews, peer assists, and virtual whiteboarding
Prepare presentations for sharing/dissemination of project learning/successes
Ensure that the project documentation products are appropriately packaged, stored, and disseminated, per Breakthrough ACTION guidance and practice
Promote project documents and learnings on relevant platforms such as Springboard, Compass for SBC, and other community of practice and discussion platforms and forums
Provide support to develop case studies and success stories
Use the project space on the project intranet to bring together relevant digital and virtual tools including but not limited to Airtable, Shared Libraries, Mural, and Welo that support project work
Support the MERL Manager to establish and maintain functional collaboration and coordination between Breakthrough ACTION projects

Minimum Qualifications (Required)

Bachelor’s degree in mass communication, advertising, education, public health, social sciences or related field. Master’s degree preferred
A minimum of three (3) years of experience in a programming or knowledge management role with an international development organization
Previous experience of working for SBC/SBCC or health communication program is an added advantage
Solid understanding of KM practices and their applications
Additional relevant experience and/or training may substitute for some education Strong knowledge of MoHCDEC structures at national, district, and community level.
Fluent in English and Kiswahili, both written and spoken
Excellent written and oral communication skills
Tanzania national preferred

Knowledge, Skills, and Abilities
Proven record of accomplishment of working in a fast-paced dynamic environment with multiple partners
Effective communication skills
Demonstrated ability to exercise confidentiality, professionalism, and diplomacy
Patience explaining virtual platforms to colleagues with varying levels of technological experience
Ability to efficiently seek assistance with virtual platforms through help forums and help desks, both internal and external to Breakthrough ACTION
Ability to ensure adherence to applicable donor rules and regulations and local incountry laws
Ability to effectively present information and interact with government officials, funding organizations, public groups, and community members
Skills in MS Word, Excel, PowerPoint, Zoom, Adobe Acrobat, basic layout and design skills
Travel Requirements:

This position may require up to 25% in-country travel