Job Description

POST DESCRIPTION

POSITION INFORMATION

SVN IOM/KSU/016/2022 – (1 Position)

Position title IT Assistant

Position Grade G4

Duty Station Kasulu/Makere, United Republic of Tanzania

Appointment type SST-6 Months with possibility of extension

Job family ITC – Support Unit

Organizational Unit 10004600

Position number To be created

Is this a Regional, HQ, MAC, PAC, Liaison Office, or Country Office based position? Country Office

Position rated on N/A

Reports directly to Information Management & Technology Officer

ORGANIZATIONAL CONTEXT AND SCOPE

Under the overall supervision of the Chief of Mission, and the direct supervision of the Information Management & Technology Officer the candidate will be responsible for the carrying out the following duties and responsibilities;

RESPONSIBILITIES AND ACCOUNTABILITIES

Setup and maintain the IT equipment for the users in office.
Install and maintain Internet connections for the office.
Install and administer the security for various system and network components, including access to internet, protection against viruses, etc.
Provide the user support for MS Windows, and MS Office, as well as for other programs used in the office.
Analyze computer systems; recommend new systems and/or enhancements in the functionality of the existing systems.
Implement the proper backup/restore, data validation and security procedures to assure data integrity and availability.
Identify and support technology solutions for database related support.
Assist in administration of Database Server and fixing of database related problems.
Run Database queries and procedures.
Assist in maintenance of systems, sub systems and modules of mission database in accordance with the needs and requirements of each program and project.
Provide user support, and training to use, operation, and maintenance of the databases and assist in the implementation of all auxiliary sub systems and modules.
Other related duties as required.

REQUIRED QUALIFICATIONS AND EXPERIENCE

EDUCATION

University Degree in IT, Computer Science, or related field with minimum 2 years of experience or
A high school diploma in related field with minimum 4 years’ experience.

Knowledge of Microsoft Operating Systems, Server Administration, Networking and Desktop applications and Databases
Knowledge in TCP/IP Networking
Knowledge of LAN/WAN Technologies
Experience in the following tools: MS SQL Server, C++, MS Access is a plus
Any certification is a plus: CCNA
EXPERIENCE

Demonstrated ability to maintain accuracy and confidentiality in performing responsibilities.
Previous work experience with an international organization and NGOs dealing with refugees would be a strong advantage.
LANGUAGES

Required (Specify the required knowledge) Advantageous Fluency in English and Kiswahili are required. Working knowledge of French is an advantage.

COMPETENCIES

The incumbent is expected to demonstrate the following values and competencies:

Values

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Other:

Qualified persons with disabilities are encouraged to apply for UN vacancies and are protected from discrimination during all stages of employment.

Females with qualifications are encouraged to apply.

No fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee). IOM does not request any information related to bank accounts.