Job Title: HR Manager – Compensation and Benefits

Sector: Human Resources

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: Not Applicable

Location: Dar es Salaam, Tanzania

Work Arrangement:

Job Description

Background:

Founded in 1933 at the request of Albert Einstein, the International Rescue Committee (IRC) responds to serious humanitarian crises around the world and helps victims to survive and rebuild their lives.

For over half a century, Tanzania has been a country of asylum, hosting one of the largest refugee populations in Africa.  Currently, the country hosts approximately 287,903 Burundian and Congolese refugees, many of whom arrived in 2015 as the crisis in Burundi increased. To date, refugees continue to co-exist with the host communities in Kigoma region expressing multiple reasons and needs. Within this context, IRC provides protection and basic assistance in the areas of Safety (comprises of Protection and Rule of Law, Women Protection and Empowerment, and Child Protection), Health (mental health and psychosocial support services and reproductive health), and Education.

Job Overview:

Under the supervision of the HR Coordinator, the HR Manager for Compensation and Benefits will be responsible for designing, developing, executing, and communicating the compensation and benefits guidelines, policies, and procedures for the Tanzania country program. They will ensure that the compensation for the Tanzania Country Program remains competitive by staying current with sector-specific and general compensation trends and best practices, enhancing the organization’s ability to attract and retain employees. The HR Manager will play a pivotal role in supporting the organization’s initiatives to enhance retention, engagement, and recognition for its workforce, vital for sustaining the delivery of our strategic mandates while overseeing the development and administration of strategic reward programs, manage contract administration, maintain records, handle insurance-related matters, audits, manage leave policies, generate reports (Metrics), implement government statutory compliance and monitor approved employee engagement plans. This role demands a comprehensive understanding of compensation and benefits strategies and a proactive approach to fostering a positive work environment that aligns with the organizational goals. This role requires a collaborative approach with different department leads to ensure that structural changes align with our global guidelines.

Major Responsibilities

Human Resource Management

• Coordinate the periodic review of HR policies and procedures, recommending changes to the HR Coordinator.
• Maintain a thorough knowledge of IRC Tanzania HR policies and ensure employee compliance.
• Implement IRC’s HR compliance with all employment and local regulations to minimize legal risk exposure as part of general IRC Tanzania risk management.
• Support the development of IRC Tanzania’s compensation and benefits HR strategy, policies, and procedures.
• Coordinate and implement audit recommendations in areas of responsibility, collaborating with the HR Coordinator, and supporting overall HR risk management efforts.

Contract Management

• Manage staff contracts, including writing offers and contracts, confirmation letters, contract amendments, extensions/renewals, transfers, and notices.
• Develop a tracking system to monitor contract periods and communicate relevant information to supervisors for corrective actions.

Pay and Benefits

• Collaborate with the HR Coordinator and the regional compensation and benefits advisor to research, establish, and maintain IRC Tanzania’s salary framework and analyze internal salary data for equity.
• Support periodic pay and benefits reviews, acting as a subject matter expert on current market practices to ensure externally competitive compensation policies.
• Provide counsel to operations and programs teams on promotion and retention strategies.
• Administer monthly payroll, staff benefits, and leave plans, and oversee the implementation of life/medical insurance and allowances.
• Develop and maintain a tracking system for effective pay decisions, making policy recommendations when necessary.
• Collaborate with other departments on proposals, evaluating job profiles and assigning them to appropriate categories while partnering with the grants team to budget proper pay, benefits, and bonuses in new proposals.
• Coach and mentor, the compensation and benefits team for performance excellence, setting challenging objectives, providing administrative support, on-the-job training, and keeping them updated with new initiatives and policies.
• Maintain an up-to-date record management system and ensure compliance with IRC Tanzania Cross Border audit checklist.
• Conduct job analyses and evaluations to determine appropriate salary bands and compensation levels, updating the annual salary band structure based on organizational needs and market developments.
• Design compensation training programs in coordination with HR Co and regional Compensation and Benefits lead.
• Act as the technical lead for Workday/HRIS system, ensuring accurate data, training HR team, and serving as a liaison for troubleshooting.
• Finalize exit clearance and prepare settlements according to IRC national handbook.
• Prepare and update the international staff Payroll Information Sheet monthly and stay informed about market salary conditions.
• Ensure country salary structure reviews follow IRC’s guidelines.

Record Management and Reporting

• Ensure an up-to-date and accurate record management system is in place, and staff files (both electronic and physical) are updated in compliance with IRC Tanzania audit checklist.
• Prepare monthly strategic metrics and other relevant reports (weekly, monthly, quarterly etc.) as may be requested from time to time.
• Ensure record-keeping is up-to-date and in line with local IRC policies and legislation.
• Oversee time sheet management and salary allocations, ensuring timely submission and accurate recording of all timesheets.

Employee Engagement

• Identify new trends to engage and motivate IRC Tanzania staff.
• Coordinate and take the lead in activities related to employee engagement surveys and other satisfaction surveys, utilizing both quantitative and qualitative data.
• Support the design, development, and establishment of appropriate employee recognition schemes.
• Assist the HR Coordinator in conducting job analysis and evaluation exercises.

Communications

• Model, encourage, and implement active practice of the principles of the “IRC Way – Global Standards for Professional Conduct”.
• Maintain a healthy and empowering environment that encourages open, honest, and productive communication among staff.
• Provide direct support to the HR Coordinator on staff communications relating to benefits and compensation to ensure clear, consistent, and transparent communications.
• Perform other duties as assigned and contribute to the success of the HR department and function at IRC.

Key Working Relationships:

•  Position Reports to: HR Coordinator
•  Position directly supervises: HR Officer/Assistant 
•  Other Internal and/or external contacts:

Internal:        All staff and departments within Tanzania CP

External:       Relevant stakeholders, lawyer, Ministry of Labor, Social security and tax offices, Regional Compensation and Benefits Advisor

Qualifications

• University studies/ Higher education in Human Resources, Business administration or related field.
• 3 to 5 years of experience in human resources; 2-3 years in a similar role. Professional experience with INGOs/NGOs and/or international experience is a plus; interest in humanitarian field is preferred.

Demonstrated Skills and Competencies

• Written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development in English and Arabic.
• Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
• Excellent management, interpersonal and negotiation skills, and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
• Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional grace.
• Highly collaborative and able to establish positive working relationships with senior level management and all other stakeholders to maximize cooperation and productivity.
• Strong proficiency in MS Word, Excel, and PowerPoint is required.

• The desire to continually learn and develop is a must.

• Working knowledge of Tanzanian labor law is required.

Language: Written and Spoken fluency in English and Swahili is required.

Travel: Regular Travel to field offices is required

Working Environment: Security level yellow – The situation in most of the country is calm. Some parts of Kigoma region experience insecurity-highway banditry.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

IRC is an Equal Opportunity Employer: IRC considers all applicants based on merit without regard to race, sex, color, national origin, religion, age, marital status, veteran status or disability. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.