JOB ADVERTISEMENT

KCU – Lake Hotel is the among of KCU (1990) LTD hotels operating in Bukoba Municipal council in Kagera region. Our hotel offers different services such as Accommodation, Bar and Restaurant, Kitchen and Hall for ceremonies and seminars. Has the following job opportunities:-

HOTEL SUPERVISOR 01 POST

We are looking an experienced thorough, reliable hotel supervisor to join our team. The supervisor will be responsible for general and department-specific, routine and daily hotel supervision activities

JOB DESCRIPTION

 Oversees the work of front office personnel such as guest relation officers to ensure that they receive and greet guests properly.

 Create and implement staff schedules to ensure that no station within the hotel is left unmanned.

 Oversees the work of housekeeping staff and control room and suppliers’ inventory.

 Deal with complaints and suggestions according to hotel policies and ensure business retention.

 Ensure guests are attended as soon as they arrive in the hotel premises.

 Ensure all hotel areas are tidy and clean.

QUALIFICATION REQUIREMENT

 Certificate in hotel management or related field whereby diploma is an added advantage.

 Fluently spoken and written in both English and Swahili Language.

 A good knowledge in customer care and interpersonal skills

 Working experience with minimum 3 years in hotel career