Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join us deep in the heart of the world’s most celebrated wildlife reserves, where the Big Five – the lion, the leopard, the buffalo, the elephant and the rhinoceros – run free on the endless, untamed landscape. Perched on a series of elevated platforms and walkways, our Lodge sits next to an animal watering hole, where you can watch a family of elephants stop for their morning drink. Nestled in the heart of Central Serengeti amid wide-open plains, our Lodge is just a 45-minute drive from the Seronera Airstrip, accessible by connecting flights from three main airports within Tanzania. This beautiful lodge opened under the Four Seasons Hotels and Resorts family in December 2012, and has 77 rooms including 12 suites and 5 villas, 3 stunning Food and Beverage venues, our unique Discovery Centre offering an interactive experience where you can learn about the wildlife, history and people of the Serengeti, Kijana Kids Club, a spa with 6 free-standing treatment pavilions offering bespoke rituals and treatments that celebrate Africa’s magic and mystique, fitness center and a dedicated team bringing your magical wildlife safaris experiences to life.

BASIC PURPOSE:

Provide service and repairs to hotel equipment including electrical, plumbing, refrigeration, gas, fire & safety, A/C, TV, Laundry, Kitchen and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

ESSENTIAL FUNCTIONS

Handle preventative maintenance of all equipment and update appropriate logs.
Operate various plants (Generator, RO, STP)
Handle all repairs of equipment including motors, starters, breakers, chillers, pumps and associated equipment throughout the entire building.
Assist Engineering coordinator with maintaining stock of spare parts and consumables.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with co-workers and supervisors.
Respond to guest calls regarding maintenance of rooms and equipment in rooms or public area in a timely manner.
Respond to all emergency conditions such as fires, power failures, etc.
Clean all stations in Engineering, grease traps, plumbing stoppages and maintain an organized department and hotel.
Carry out special duties and project as instructed.
To conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Safari Lodge Serengeti and encourage employees to do the same.
Dresses in issued uniform and ensures a neat, clean and tidy appearance at all times.
Reports to work on time, aware of schedule at all times and if unable to attend work, notifies direct supervisor in adequate time as stated in Employee Handbook.
Ensure you are fully familiar with the new Four Seasons Health & Safety program Lead with Care and attend all the mandatory training.
Other duties as assigned by management.

NON-ESSENTIAL FUNCTIONS:

Support the installation or relocation of any additional equipment or existing equipment when necessary.
Assist with energy conservation programs in the hotel.
Support the installation of electrical and mechanical systems for renovations, outlet additions and associated equipment and of electrical set ups for exhibits including maintenance of those set-ups.
Reports to: Engineering Supervisor/Engineering Manager

KNOWLEDGE AND SKILLS:

Education: High school Graduate, Trade or Vocational Certificate or equivalent experience

Experience: Experience required by position is two years minimum employment in a related position with Four Seasons or other organizations.

Skills and Abilities: Requires a working technical knowledge of general building maintenance and plant operation.

Strong Technical skills in HVAC, Refrigeration, Mechanics, electrical, plumbing water treatment and generator operation.

Working knowledge is generally learned on-the-Job or through a series of professional certifications.

Requires knowledge of the ability to operate computer equipment.

Ability to read and speak and write English.