Job Overview:

Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is Tanzania’s largest independent news network with an award-winning presence in print and digital media. We are the publishers of leading national news brands such as Mwananchi, The Citizen, and Mwanaspoti in both print and digital formats, as well as proprietors of the Mwananchi Digital suite of products and Nation ePaper eGazeti web platforms. We are audience-led, market-driven, and committed to empowering the nation.

We are looking for a motivated and highly experienced individual to fill the position of Executive Assistant to ensure smooth and efficient administration and management of the MD’s office, including scheduling, travel, engagement, activities, and communication between the MD’s office, board, staff, external stakeholders, customers, clients, and others.

Responsibilities:

• Board Meetings:
  • Maintain and refine internal processes that support high-ranking executives, and ensure operations run efficiently.
  • Arrange and prepare board packs for board meetings.
  • Ensure hotel accommodation and airport transfers for board directors.
  • Ensure all necessary items are made available for and during board meetings.
• Scheduling and Coordination:
  • Manage professional and personal scheduling for the MD, including agendas, mail, email, phone calls, client management, transportation, and other company logistics.
  • Coordinate complex scheduling and calendar management for senior executives, travel logistics, and activities, including accommodations, transportation, and meals.
• Corporate Social Responsibility (CSR):
  • With the Head of Marketing, Corporate Affairs & Sustainability, create and develop activities that build the image of MCL in areas of Health, Education, and Environment, ensuring sustainability.
  • Support other external CSR activities.
• Customer Care:
  • Manage the MCL front desk and ensure efficient customer service for board, staff, external stakeholders, customers, clients, and other internal and external clients.
  • Organize team communications and plan management office and company-wide events, conferences, workshops, and other engagements either internally, virtually, or off-site.
  • Ensure punctuality, dress code that portrays the MCL employees’ image, and that front desk officers are smart and courteous to guests.
  • Monthly reports on activities at the front office.
  • Maintain the ambiance at the reception at all times.
• Engagement Management:
  • Manage visits and visitors to the MD’s office, ensuring each guest has the same exceptional experience engaging with MCL.
  • Manage engagements with internal and external stakeholders, employees, and HoDs to ensure delivery of various projects and tasks.
• General Administration:
  • Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database.
  • Manage calls, supporting management reports, letters, minutes, boardroom access & availability, and other admin tasks.

Minimum Qualifications and Experience:

• Academic: Basic university degree.
• Experience: A minimum of 3 years in a related field.
• Skills: Secretarial & customer care skills.