Direct Sales Staff – Fixed Term (1 Year) (300 Position(s))
Job Purpose:
Drive retail sales objective of the bank through day-to-day customer visits and selling bank products and services to new and existing customers, while deepening existing customer relationships and maintain operational excellence within the appropriate service standards.

Tenure – 1 year (Renewable subject to performance)

Location – Lake Zone, Northern Zone, Western Zone, Highlands Zone, Central Zone, Southern Zone & Zanzibar Cluster

Main Responsibilities

Acquire new bank customers by appointment, referral solicitation or door to door canvas in the assigned territory
Open bank accounts to new customers and collect account opening fees for onward delivery to the branch
Register customer to NMB mkononi and educate on the usage of our self-service channels
Ensure all account opened meet the required KYC standards as per the bank’s processes and procedures
Meet or exceed weekly, monthly or yearly sales quotas
Generate leads, upsell and cross-sell bank products and services from the customers
Participate in campaigns, special projects & events to sell bank products and services
Identify repeat businesses and create relationship by regular selling of bank products & services
Assist management in identifying viable marketing and pricing strategies
Safe keeping of working tools and marketing materials
Continuous upgrade and improve sales presentation (avoid miss-selling) and knowledge of products, services and bank tariffs
Perform any other relevant duties as assigned

Knowledge and Skills

Direct sales knowledge
Knowledge of bank products and services
Ability to handle and build customer relationships
Ability to sell outside the banking halls with daily exposure to outside environment, including inclement weather
Flexible to work within non-standard business hours
Excellent detail orientation and follow through skills
Sound consultative selling skills
Exceptional customer service skills
Communication and Presentation skills
Standard Computer skills word and excel

Qualifications and Experience

Bachelor’s degree, Diploma or equivalent in Business related fields like Marketing, Business Administration, Accounting, Finance or any other related fields.
Fresh university graduates are highly encouraged to apply.

If you are interested in taking up this exciting opportunity, please register and apply by attaching the below documents

i)Your current CV.
ii)Your application letter specifying your zone of preference.

Please note that the deadline for receiving applications will be 21st December 2023. All applications must be done through this portal.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Job closing date : 21-Dec-2023