Customer Service Point Manager (Dodoma)

Job type: Full-time
Qualification

• BSc. in Insurance and Risk Management/any business-related field.
• 4 years of experience in a similar position in the industry.
• Other professional insurance qualifications will be an added advantage.
• Central Zone insurance business experience will be an added advantage.

Responsibilities

• To manage a Customer Service Point Office in Dodoma and brand promotion in the Central Zone area.
• Develop short-term and long-term plans to ensure the customer service point attains the set targets.
• Recruitment of intermediaries like brokers, banks, and agents, and managing relationships.
• Develop strong business relationships with all channel businesses and deliver quality service to them and other clients.
• Ensure the company is fully compliant with statutory and regulatory requirements.
• Conduct regular training and provide technical support to intermediaries.
• Serving all the stakeholders.