Job Title: Customer Service cum operations

Job Location: Samora

Avenue, Dar Es Salaam
Company Name: AFRIFAST Logistics Ltd

Job Descriptions

Coordinate on all aspects of Import/transit Clearance from per-alerts to empty container return.

Open the file on per-alert & ensure all the necessary documents are in order to lodge the file.

Track the Vessel arrival, arrange for the DO/Permits, liaise with the transporters for trucks in advance. Coordinate & follow-up with Inhouse Operations team & Clearing agent till the issuance of loading permit.

Liaise with external stakeholders such as Shipping line, TRA, TPA, TICTS, RRA, BRA… etc. & other government department on very stage of the Clearance.

On time updates & tracking report of container movements to be transmitted to the parties through emails.

Follow-up with transporter, agents & end Customer to resolve the issue if any in the consignment transit & clearance.

Skills and Qualifications

Proficient with English language (Written & Spoken), email Communication & MS Office Minimum of 1 year experience in Clearing & forwarding.
Knowledge of TANCIS, Dar Salaam port process and procedures
Certificate preferable in Clearing and forwarding
Able to work in multi-culture environment at least already worked