Metro Credit Limited

METROCREDIT LIMITED (MetroCredit) is a young company incorporated in Tanzania in 2018 under the Companies Act, 2002 intending to provide financial services to Micro and Medium entrepreneurs. The company is inviting suitable, competent and self-motivated young Tanzanians to fill in the Vacant available at its office in Mwanza as detailed here below;

JOB TITLE: CUSTOMER CARE 1 POST

Job description

• Give customers information about products and services offered
• To manage customer queries and complaints
• Keeping records of customer interactions, transactions and comments
• Ensure customer satisfaction and provide professional customer support

Qualifications

• A minimum of at least Diploma in fields of business, finance, economics, social sciences and any other related fields
• Should not be less than 25 and not more 36 years of age
• At least 2 years work experience in a recognized Microfinance Institution or commercial Bank with exposure on loan Processing
• A sound knowledge of Microfinance, principles and practice of banking i.e Credit analytical skills, sales and marketing skills and strong public speaking skills