• Consistently execute to a high standard / – Deepen client relationships
• Deliver sustainable value not simply short-term benefit
• Enable clients to do cross border business
• Focus on priorities and prompt execution
• Manage resources and actively monitor progress to ensure timely delivery
• Follow Bank policies, controls and procedures
• Live the letter and spirit of the law and Group standards
• Identify and quickly resolve risk and control issues
• Escalate issues appropriately and take measured risks

Business

Relationship Management

• Listen to understand drivers and real needs of client
• Update clients on changes (e.g. process improvements) which may impact their account
• Record client enquiries/feedback and address them promptly as appropriate
• Able to understand Client Value Propositions

• Ability to explain the sales cycle and own role within it

• Record and access client data
• Participate in account planning as a team member
• Follow client contact strategy

Risk & Compliance

• Advise on regulatory impact of business or functional strategy
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
• Apply the Group Fair Accountability Disciplinary Policy
• Ability to recognize own and team’s role in managing operational risks by displaying exemplary conduct and live by the Group’s Values and Code of Conduct
• Only pitch relevant Financial Markets products to clients based on their risk profile within the appropriateness framework

• Perform with confidence credit and accounting analysis techniques, including cashflow analysis, ratio analysis and sources of revenue for a client
• Apply knowledge of working knowledge of internal credit and regulatory policies, procedures, guidelines and products etc, in managing client and portfolio level credit risks
• Follow the Bank’s procedures to complete risk assessment and recommend strategies for and credit exposures to clients with a moderate risk profile
• Ability to identify opportunities in offering the appropriate product to the client from the bank’s product suite keeping in view the customer risk profile and credit facility needs.
• Monitor for early warning signs of changing risk environment which may impact client and breaches in approval terms and condition. The candidate should be in a position to understand and propose necessary actions which work together the best interests of the bank.
• Respond quickly to all internal or regulatory requirements or policy changes

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the to achieve the outcomes set out in the Bank’s Conduct

Key Stakeholders

Internal 

• Head of Sales Commercial Banking
• Credit Approver and Group Credit Risk Management.
• Credit Risk Control
• Financial Market 
• Trade Services
• Corporate Management of other branches.
• Service Delivery

• Senior executives / Owners of Corporates.
• Legal Counsel.
• Counterparties in other banks.
• Official and social functionaries