To design, implement and continually review the sales and courier strategy and manage & develop all courier staff to ensure that the business achieves its objectives and revenue targets.

Full Job Description

• Manage courier activities so as to maximize sales revenues, ensure sustainable sales growth and achieve revenue targets and business objectives
• Direct the development and implementation of sales processes, tools and capabilities for courier.
• Manage customers in a manner that ensures achievement of goals/targets
• Manage, develop and supervise the entire staff in courier section in order to maintain a highly effective and motivated workforce
• Accurately forecasts annual, quarterly and monthly revenue streams and sets performance goals for self and the team accordingly.
• Track progress of monthly and quarterly performance against operational targets
• Recommend necessary actions aimed at redressing performance shortfalls or other constraints to the courier strategy.
• Responsible for new business development and recruitment of new business partners within established programs
• Ensures timely debt collection for all sales and liaises with the Finance department to ensure that all customers’ accounts are accurately reconciled.
• Prepare detailed sales and courier reports on a daily, weekly and monthly basis for the special reports as required from time to time.
• Gathers market intelligence on customers and competitors’ activities and new products on the market and advises management accordingly.