Overview:

•  Responsible for analysing and documenting new requirements for new business services and scenarios
•  Responsible for configuring new services, optimising service parameters for performance and monitoring schedule and testing accordingly on assigned platform
•  Responsible for analysing, documenting and troubleshooting new configurations, leading to reduced service degradation or loss.
•  Responsible for configuring scheduled changes on the assigned service platforms
•  Maintain quality documentation of the changes made on the platform for service introduction, incident resolution or performance improvement.
•  Maintain workflow changes within the system
•  Review and a maintain full understanding of Credit controls in place in all markets
• Report to stakeholders on updates of scenarios, configuration, test results and reports across assigned markets and escalating issues when appropriate