Position: Cash Officer
Location: Nyerere Branch

JOB OBJECTIVE (S)

• To disburse cash to tellers and supervise them
• Proper Daily and monthly reconcilliation of cash and ATMs

DUTIES & RESPONSIBILITIES

• Ensure that customers are efficiently attended and served within turnaround time.
• Ensure that policies and procedures are followed.

• Ensure accuracy and promptness in tellers carrying out their duties.

• Ensure GL accounts are in proof

• Ensure maintenance of efficient COP balance

• Vigilance to avoid fraud

• Perform any other duties as assigned by the CSM

KEY PERFORMANCE INDICATORS

•  Error rate in transactions
• Turnaround time in serving customers
• Customer delivery service index
• Ensure accurate balancing of tellers, ATM and vault daily

MINIMUM EDUCATION QUALIFICATIONS

• BSc degree in Finance, Accounting or relevant field with lower second and above

PREVIOUS WORK EXPERIENCE REQUIREMENTS

• Proven work experience as a Head Teller/Cash Officer or similar role with minimum of 3 years in banking

COMPETENCY

• Strong knowledge of cash management principles and financial markets

• Experience with financial and banking platforms

• Excellent analytical skills and attention to detail

• Strong organizational and strategic planning skills