CASE MANAGEMENT COORDINATORS (20 posts)

Job Title              :      Case Management Coordinator (20 posts – Chalinze, Ubungo, llala and Kinondoni Councils)

Reports to           :      Case Management Officer

Roles and responsibilities.

• Supervise community case workers (CCWs) and provide continuous mentoring and support to ensure delivery of high quality case management services.
• Disseminate and ensure adherence to case management, child protection, referral and linkages, parenting, M&E guidance, standard operating procedures (SOPs) and other job-aids that facilitate holistic case management at the household/community levels.
• Ensure case management services delivered address the holistic needs of OVC and caregivers including health, nutrition, education, protection, livelihood, and psycho-social wellbeing.
• Conduct quality step down trainings to CCWs and facilitate monthly meetings in the field to introduce new topics, improve quality, and reinforce guidelines and procedures.
• Ensure CCWs complete required case management forms and case filling system is well maintained.
• Work in partnership with local government authorities as appropriate, including but not limited to district executive directors, council health management teams, District Social Welfare officers, and Ward level officials.
• Create community linkages for broader community engagement of youth and caregivers in case management, child protection, parenting, etc.
• Assist in mapping existing community carders (community health workers, Home based care workers, Para social workers, etc.) in communities and assist government officials to recruit and select CCWs for the National integrated case management trainings for CCWs.
• Ensure that all CCWs are oriented to the Child protection policy and code of conduct, take all cases of child abuse seriously and follow national protocols to ensure timely reporting.
• Ensure CCWs are coordinating with local structures including health facilities and child protection committees (formally known as most vulnerable children’s committees).
• Assist in development of a service directory for social services (in coordination with the health and HV services officer) in implemen­tation areas; update the directory at least once a year.
• Submit timely updates to the case management officer for inclusion in the quarterly, semi- annual and annual reports.
• Document lesson learned and best practices for experience sharing and replication.
• Perform any other relevant duties as assigned by the case management officer.

Required Qualifications

1. Certificate in Social work/community development
2. Knowledge of computer.
3. Experience in working with HIV related services
4. Experience in working with communities is an added advantage

Compensation:

In addition to a competitive compensation and benefit package, both positions offer a very attractive work schedule.