POSITION: CARGO SALES OFFICER (2 POSTS)

MINIMUM ENTRY QUALIFICATION AND WORKING EXPERIENCE:

• Must have a Degree in Business Administration/Air Transport Management or its equivalent from a recognized institution
• Must have two years (2) working experience in sales in highly competitive business environment
• Background in aviation industry and/or possession of aviation related certification will be an added advantage

DUTIES AND RESPONSIBILITIES:

• Coordinate and supervise cargo sales activities from all stations
• Verify and sign cargo damage reports.
• Oversee Ramp staff are advised on the cargo to be uplifted on each flight
• Supervise the Handling agent (at some stations) performs all activities as perTC recommended procedures.
• Prepare periodical reports
• Assist in preparation of budget inputs
• Handle general cargo and Post Office mail bags at point of origin
• Check incoming cargo and mail against the cargo manifest
• prepare arrival advices for all received cargo as per cargo manifest
• Accept cargo from shippers and prepare for carriage all shipments from agents.
• Investigate and respond to customer complaints and restore customer confidence where there has been service failure
• Handle acceptance of coffins, perishables and courier shipments
• Monitor market trends, competitors’ activities and special deals and recommend strategies and marketing activities to counter the competition
• Maintain sales call records and statistics (rates, volumes, revenues, yield, seasonal variations) and produce periodic performance reports on existing accounts, including recommendations to maximise client support
• Forward invoicing particulars to Finance department.
• Manifest all shipments accepted

EMPLOYMENT TERMS:

• • Five (5) years contract with remuneration and fringe benefits as per ATCL Scales and Incentive Scheme