BUSINESS DEVELOPMENT INTERN

REF: AFD/BD/07-2022

1. IDENTIFICATION

1.1 Job title Business Development Intern
I. 2 Reporting to Business Development Manager
1.4 Unit Business Development
1.5 Physical Location
Arusha

Dar Es Salaam, Tanzania

2. MAIN PURPOSE OF JOB

We are looking for committed, deadline-driven Business Development Interns to join our excellent team. The interns will assist in various stages of the sales funnel, including sales, creating awareness of new offerings, generating leads, and retaining customers.
3. PRINCIPAL RESPONSIBILITIES

KEY

RESPONSIBILITIES

MAIN TASKS
EXTEND

OF

DISCRETI

ON

Sales Pipeline

Identifying and developing a sales pipeline and aggressively marketing for new customers from the identified target sectors

Generating revenue and profit including new business development for the company

Identifying and acting on cross-selling opportunities

Give competitive quotations to intermediaries and following up on the same to close sales

Learning different aspects of the sales cycle and different techniques used for indoor sales

Setting and achieving targeted goals and objectives for business development and sales

Facilitating and ensuring timely collections of payments

In liaison with supervisor

as per the company’s credit policy

Reporting

Preparing daily, weekly and monthly reports to assist in measuring market share, renewal trends and demand with your supervisor

Timely preparing of the status reports on client meetings and sales strategies

In liaison with supervisor

Communication

Learning about AMREF Flying Doctors products, services, industries and operations

Ensuring all the intermediaries are kept up to date with relevant AMREF Flying Doctors product information

Providing a channel of communication between AMREF Flying Doctors, Intermediaries and suppliers to ensure the USSD is working at all times

Effectively communicating and listening to customers’ needs

Professionally answering calls and finding a solution for the customer

In liaison with supervisor

Activation and

Promotion

Attending related industry events to push for brand awareness and acquire new contacts for sales lead

Promoting AMREF Flying Doctors products and services to customers and negotiating contracts with the aim of maximizing profits

In liaison with supervisor

CRM Database

Updating client information in customer relationship management (CRM) system in use.

Keeping records of customer interactions and transactions and ensuring the same has been logged to the CRM

Organizing client contact lists, schedule, performing and updating contacts made in CRM.

In liaison supervisor

with Customer Service

Making regular visits in order to maintain relationships with the intermediaries, prospective and current clients

Offering excellent customer service to customers before and after sale

In liaison

supervisor

with
Sales Team Support

Providing administrative support to the sales department i.e. assisting with filling, ensuring there is stationeries etc. as per the departments needs Attending to any other work related duties assigned
In liaison supervisor

with

4. REQUIRED QUALIFICATIONS

4.1 Minimum Education

Bachelor’s degree in Marketing, Public Relations, Communication, Business administration or any other related course from a recognized Institution
Proficiency in computer studies (word, excel, power point, CRM system, outlook, internet
Good understanding of customer communication platforms

4.2 Skills and competencies
Good communication, articulate with presentation
Team player
Excellent interpersonal skills
Ability to work in a fast-paced environment
Time management skills
Self-motivated and confident
5. ENVIRONMENTAL CONDITIONS

24-hour response required whenever necessary within a 24-hour work environment
Work is performed in an office environment with client’s visits