Role purpose:
•Post-paid System Administration & Support
•TAP Files Administration
•Bill Run & Bill Printing
•Change Management
•Provide Internal Business Support

Key accountabilities and decision ownership 

•Administration of post-paid billing system by ensuring files are collected and distributed to billing system, rating for both recurring and non-recurring charges, identifying, prioritizing, investigating and analysing billing post-paid issues and monitoring issues that need to be fixed up to their closure, maintaining log of all previous identified issues and how they have been fixed, propose measures to be implemented to avoid re-occurrence of any issues
•Ensure completeness of Tap files collected and distributed, correct processing of TAPIN and TAPOUT files, accuracy of TAP rates used and liaise with clearing house on all issues relating to TAP files
•Ensure correctness of data before bill run, perform bill run and accuracy posting to financial systems, verify invoice/statement/itemized bill layout, printing and delivering bills to respective channels
•Perform post-paid and roaming tariff, perform end to end test before and after implementing a new tariff, perform system development and documentation as per Design & Development Methodology
•Provide billing system user support, maintain interdepartmental SLAs and maintain departmental procedures

Must have technical/professional qualifications: 
•Bachelor degree in Computer Science or Engineering
•At least 1-year Experience in Billing Administration System
•GSM and Telecommunication Experience
•Experience in Unix, Linux, Solaris and Windows, Relational Database Management Systems
Core competencies, knowledge and experience 
•Good communication skills
•Flexibility
•Ability to work independently
•Stress tolerance
•Good analytical skills and systematic Approaches

Skills