Job Details
Our client Sopa Lodges isaregisteredTanzanianCompanyunderCompaniesOrdinance(Cap.212)andaleadingHospitality CompanywithOperationsin Tanzania with major operations in Arusha Town, Serengeti in Mara region, Manyara, Tarangire National Park Arusha and Manyara region, other hospitality destination Tanzania and Zanzibar Island. On behalf of their management wearecurrentlyhiring for the above position to be part of they’re team. The position will be based in Serengeti National park in Tanzania.

Position Title: Barista Coffee

Reporting to: F & B Manager

Supervises: None

Salary: Negotiable

Duty station:Serengeti Explorer

Start: End of December, 2023

Position Summary:

Barista prepares and serve hot and cold beverages, including various types of coffee and tea. Barista must be an expert coffee knowledge and can produce a range of coffee beverages, whilst also being involved in customer service, hygiene and sales processing.

Barista responsibilities include educating guests ondrinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates.

BARISTADUTIES AND RESPONSIBILITIES:

Greet guests as they enter
Give guests drink menus and answer their questions regarding ingredients
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
Prepare beverages following recipes
Preparing a range of different coffee drinks including espresso, café latte, macchiato, flat white and cold brew
Selling coffee products such as beans, grinding and brewing equipment with the ability to provide demonstrations where necessary
Serve beverages and prepared food, like cookies, pastries and muffins
Keep the coffee station area clean
Maintain stock of clean mugs and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate guests feedback to managers and recommend new menu items
Prerequisites:

Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required.

Education:

Formal qualification or training as a barista
Knowledge of coffee preparation from roasting and grinding beans to pouring coffee
Secondary School Education; relevant hospitality school training is a plus
Basic math skills Requirements and skills
Previous experience working as a barista or waiter in a coffee shop
Hands-on experience with brewing equipment
Knowledge of sanitation regulations
Flexibility to work various shifts
Ability to gauge customers’ preferences
Excellent communication skills
Experience:

Previous bartending experience required in a Mid-scale or Luxury property. Experience in handling Point of sale (POS) terminals and Stock & Inventory management software.
We look forward to receiving your application!