Automotive Workshop Manager

Location: Tanga,

Industry: Logistics

Role Description

On behalf of our client we are recruiting for a Workshop Manager to manage and lead a team in allocating workload and managing the day to day operations in the workshop. Co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.

KEY ACCOUNTABILITY:

Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
Ensure supplies are ordered for each job. Ensure correct job numbers are used and that time records are correct.
Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
Work with the Operations manager to respond to pending repair requests for updates on the status of jobs and keep the communication channels open to ensure information is accurate.
Investigate complaints and concerns arising from services and suggest appropriate solutions. Discuss with team to identify appropriate course of action.
Develop and implement systems to record, file and store information for analysis.
Identify staff that require on-going training and implement training opportunities to ensure their skills are improved.
Manpower Planning and Management
Review service orders and inspect the quality of a technician repairs before the release of vehicles.
Plan and prepare annual budget for the department and facilities, scheduling expenditures, analysing variances and initiating corrective actions. Follow up closely during implementation.

Requirements

Diploma or equivalent in Mechanical / Automotive or related field.
7 years’ experience managing an automotive workshop, particularly attached to a dealership
Extensive Knowledge of mechanical issues, warranties, service and general repairs
Computer literate with a solid understanding of Microsoft applications