Automotive Workshop Manager

Location: Tanga,

Industry: Logistics

Role Description

On behalf of our client we are recruiting for a Workshop Manager to manage and lead a team in allocating workload and managing the day to day operations in the workshop. Co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.

KEY ACCOUNTABILITY:

• Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations.
• Ensure supplies are ordered for each job. Ensure correct job numbers are used and that time records are correct.
• Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
• Work with the Operations manager to respond to pending repair requests for updates on the status of jobs and keep the communication channels open to ensure information is accurate.

• Investigate complaints and concerns arising from services and suggest appropriate solutions. Discuss with team to identify appropriate course of action.
• Develop and implement systems to record, file and store information for analysis.
• Identify staff that require on-going training and implement training opportunities to ensure their skills are improved.
• Manpower Planning and Management
• Review service orders and inspect the quality of a technician repairs before the release of vehicles.
• Plan and prepare annual budget for the department and facilities, scheduling expenditures, analysing variances and initiating corrective actions. Follow up closely during implementation.

Requirements

• Diploma or equivalent in Mechanical / Automotive or related field.
• 7 years’ experience managing an automotive workshop, particularly attached to a dealership
• Extensive Knowledge of mechanical issues, warranties, service and general repairs
• Computer literate with a solid understanding of Microsoft applications