Job Title: Assistant Lodge Manager.

Location: Arusha & Serengeti, Tanzania

About Us: Planet Lodges is hiring new talent for multiple openings at our brand-new SPA and existing properties. We are seeking passionate, experienced professionals to join our team. Get ready for an exciting career with a company that values customer satisfaction and employee growth.

Job Summary: As an Assistant Manager, you will assist the Lodge Manager in daily operations, with a focus on maintaining our high standards of cleanliness and guest satisfaction. This role aims to combine strong management skills with operational effectiveness.

Key Responsibilities:

• Operational Oversight: Manage the day-to-day operations of the lodge.
• Team Management: Follow up with the supervisors to ensure daily tasks are assigned and completed.
• Communication and Coordination: Conduct daily HOD meetings to brief on activities and assign tasks.
• Administrative Tasks: Monitor emails daily, informing relevant departments of changes in Res Request.
• Stock and Procurement Oversight: Check and analyze weekly purchase orders, ensuring correct ordering levels.
• Staff Management and Record Keeping: Monitor the attendance register and ensure that you assign off days to staff.
• Communication with Management: Report any significant changes or issues to the Management.
• Guest Services and Operations: Develop quality relationships with guests throughout their stay.
• Reports: Prepare and send daily report to directors on time and accurate. 

Qualifications:

• 3-5 years in hospitality management, including direct experience in housekeeping.
• Strong leadership and personnel management skills.
• Ability to multitask and manage operational challenges.
• Excellent communication and organizational abilities.
• Knowledge of Request System a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with leading and growing brands in the Tanzanian tourism industry.
• Collaborative and supportive work environment.
• Potential for professional growth and development with access to world class training and workshops.